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CLIENT EXPECTATIONS AND PREFERENCES FOR SERVICE QUALITY DIMENSIONS IN BANK SERVICES IN REPUBLIC OF NORTH MACEDONIA
Aida Yzeiri Baftijari, Raman Ismaili, Brikend Aziri
Pages:
13 - 21
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MYSTERY SHOPPING - A PROCESS OF UNDERSTANDING CONSUMERS, WHICH OPENS UP THE SPACE FOR CREATING CONTEMPORARY COMPETITIVE TRENDS
Almira Curri-Memeti
Pages:
22 - 27
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THE OPPORTUNITIES AND CHALLENGES OF ELECTRONIC BUSINESS FOR SME'S IN KOSOVO
Arbresha Qerimi, Florim Idrizi
Pages:
28 - 42
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EXPECTATIONS OF THE YOUNG PEOPLE (GENERATION “Y”) FROM THE ORGANIZATION AND MANAGEMENT – TO ACHIEVE BUSINESS SUCCESS
Argjina Karemani, Arjeta Amzai
Pages:
43 - 52
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THE IMPACT OF REWARDS ON EMPLOYEE PERFORMANCE: IN SMES IN POLOG REGION
Arlinda Mazllami
Pages:
53 - 62
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ONLINE PAYMENT SYSTEMS FOR E-BANKING AND BLOCKCHAIN TECHNOLOGY
Astrina Xhaferi, Florim Idrizi, Miranda Xhaferi
Pages:
63 - 70
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INSTITUTIONAL DETERMINANTS OF FOREIGN DIRECT INVESTMENT FLOWS IN TRANSITION ECONOMIES
Bardhyl Dauti
Pages:
71 - 86
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THE VERY ESSENTIALS OF STRATEGIC MANAGEMENT TOOLS
Brikend Aziri, Izet Zeqiri
Pages:
87 - 98
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BUSINESS ENVIRONMENT ANALYSIS AS A KEY STAGE IN THE PROCESS OF STRATEGIC MANAGEMENT
Brikend Aziri, Raman Ismaili
Pages:
99 - 110
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DISTINCTION OF SUSTAINABLE SOCIAL ENTREPRENEURSHIP FROM OTHER (NON) CORRELATIVE CONCEPTS
Cutka Jovanoska
Pages:
111 - 119
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THE VITAL ECONOMIC COMPONENTS OF THE ELECTRICITY MARKET IN THE REPUBLIC OF NORTH MACEDONIA
Imer Zenku
Pages:
120 - 127
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THE IMPACT OF DOING BUSINESS IN ATTRACTING FDI IN THE REPUBLIC OF NORTH MACEDONIA AND REPUBLIC OF ALBANIA - A COMPARATIVE ANALYSIS
Jeton Mazllami
Pages:
128 - 139
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IS THE IMPACT OF PROMOTION IN THE SELECTION OF THE UNIVERSITY DURING THE ENROLLMENT FOR UNDER-GRADUATE STUDIES?
Lumnije Sinani-Imeri, Nehat Ramadani
Pages:
140 - 148
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MONETARY WAQF IN THE OTTOMAN STATE AND THEIR FUNCTIONS IN THE TERRITORY OF THE REPUBLIC OF NORTH MACEDONIA
Muhammed Izeti, Suad Becirovic
Pages:
149 - 155
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FINANCIAL ANALYSIS OF COMMERCIAL BANK PROFIT - RAIFFEISEN BANK IN KOSOVO
Naim Gashi
Pages:
156 - 169
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ECONOMIC EFFECTS OF MIGRATION TO NORTH MACEDONIA
Petrit Pollozhani
Pages:
170 - 180
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DYNAMIC PROFILE OF DEMOGRAPHIC AND CAREER CHARACTERISTICS IN FUNCTION OF JOB SATISFACTION OF EMPLOYEES IN BANKS
Qufli Osmani
Pages:
181 - 191
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GREEN LOGISTICS INFRASTRUCTURE: STRATEGY CONCEPT AND THE ENVIRONMENT PLANNING
Riste Temjanovski
Pages:
192 - 200
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INSTITUTIONAL REFORMS AND IMPROVING THE BUSINESS CLIMATE IN SOUTHEAST EUROPEAN COUNTRIES: AN EMPIRICAL ANALYSIS
Rufi Osmani, Fisnik Morina
Pages:
201 - 211
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THE IMPORTANCE OF CREATING SPATIAL DATA INFRASTRUCTURE IN ORDER TO DEVELOP TOURISM FOR THREE CITIES IN LAKE OHRID - STRUGA, OHRID AND POGRADEC
Sali Zhaku, Arben Oda, Resul Hamiti
Pages:
212 - 218
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SECURITY IN CONTEMPORARY E-BANKING IN THE REPUBLIC OF NORTH MACEDONIAN
Sheherzada Murati, Aida Yzeiri Baftijari, Arlinda Limani
Pages:
219 - 233
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MANAGING CONFLICTS IN SMALL AND MEDIUM-SIZED ENTERPRISES IN THE POLOG REGION
Shpresa Syla, Vlera Meta
Pages:
234 - 240
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DIGITAL CURRENCIES AND THEIR INFLUENCE IN BUSINESS
Tahir Tairi, Florim Idrizi
Pages:
241 - 252
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MARKETING STRATEGIES AMONG SMALL AND MEDIUM SIZED COMPANIES IN THE POLOG REGION
Valon Ameti, Liridon Ismaili
Pages:
253 - 261
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CULTURAL HERITAGE IN SERVICE OF THE SUSTAINABLE DEVELOPMENT OF TOURISM IN THE TETOVO REGION
Agim Asani
Pages:
272 - 279