Vol. 7 | No. 13-14, 2020




  • CLIENT EXPECTATIONS AND PREFERENCES FOR SERVICE QUALITY DIMENSIONS IN BANK SERVICES IN REPUBLIC OF NORTH MACEDONIA

        Aida Yzeiri Baftijari, Raman Ismaili, Brikend Aziri


        Pages: 13 - 21

      

  • MYSTERY SHOPPING - A PROCESS OF UNDERSTANDING CONSUMERS, WHICH OPENS UP THE SPACE FOR CREATING CONTEMPORARY COMPETITIVE TRENDS

        Almira Curri-Memeti


        Pages: 22 - 27

      

  • THE OPPORTUNITIES AND CHALLENGES OF ELECTRONIC BUSINESS FOR SME'S IN KOSOVO

        Arbresha Qerimi, Florim Idrizi


        Pages: 28 - 42

      

  • EXPECTATIONS OF THE YOUNG PEOPLE (GENERATION “Y”) FROM THE ORGANIZATION AND MANAGEMENT – TO ACHIEVE BUSINESS SUCCESS

        Argjina Karemani, Arjeta Amzai


        Pages: 43 - 52

      

  • THE IMPACT OF REWARDS ON EMPLOYEE PERFORMANCE: IN SMES IN POLOG REGION

        Arlinda Mazllami


        Pages: 53 - 62

      

  • ONLINE PAYMENT SYSTEMS FOR E-BANKING AND BLOCKCHAIN TECHNOLOGY

        Astrina Xhaferi, Florim Idrizi, Miranda Xhaferi


        Pages: 63 - 70

      

  • INSTITUTIONAL DETERMINANTS OF FOREIGN DIRECT INVESTMENT FLOWS IN TRANSITION ECONOMIES

        Bardhyl Dauti


        Pages: 71 - 86

      

  • THE VERY ESSENTIALS OF STRATEGIC MANAGEMENT TOOLS

        Brikend Aziri, Izet Zeqiri


        Pages: 87 - 98

      

  • BUSINESS ENVIRONMENT ANALYSIS AS A KEY STAGE IN THE PROCESS OF STRATEGIC MANAGEMENT

        Brikend Aziri, Raman Ismaili


        Pages: 99 - 110

      

  • DISTINCTION OF SUSTAINABLE SOCIAL ENTREPRENEURSHIP FROM OTHER (NON) CORRELATIVE CONCEPTS

        Cutka Jovanoska


        Pages: 111 - 119

      

  • THE VITAL ECONOMIC COMPONENTS OF THE ELECTRICITY MARKET IN THE REPUBLIC OF NORTH MACEDONIA

        Imer Zenku


        Pages: 120 - 127

      

  • THE IMPACT OF DOING BUSINESS IN ATTRACTING FDI IN THE REPUBLIC OF NORTH MACEDONIA AND REPUBLIC OF ALBANIA - A COMPARATIVE ANALYSIS

        Jeton Mazllami


        Pages: 128 - 139

      

  • IS THE IMPACT OF PROMOTION IN THE SELECTION OF THE UNIVERSITY DURING THE ENROLLMENT FOR UNDER-GRADUATE STUDIES?

        Lumnije Sinani-Imeri, Nehat Ramadani


        Pages: 140 - 148

      

  • MONETARY WAQF IN THE OTTOMAN STATE AND THEIR FUNCTIONS IN THE TERRITORY OF THE REPUBLIC OF NORTH MACEDONIA

        Muhammed Izeti, Suad Becirovic


        Pages: 149 - 155

      

  • FINANCIAL ANALYSIS OF COMMERCIAL BANK PROFIT - RAIFFEISEN BANK IN KOSOVO

        Naim Gashi


        Pages: 156 - 169

      

  • ECONOMIC EFFECTS OF MIGRATION TO NORTH MACEDONIA

        Petrit Pollozhani


        Pages: 170 - 180

      

  • DYNAMIC PROFILE OF DEMOGRAPHIC AND CAREER CHARACTERISTICS IN FUNCTION OF JOB SATISFACTION OF EMPLOYEES IN BANKS

        Qufli Osmani


        Pages: 181 - 191

      

  • GREEN LOGISTICS INFRASTRUCTURE: STRATEGY CONCEPT AND THE ENVIRONMENT PLANNING

        Riste Temjanovski


        Pages: 192 - 200

      

  • INSTITUTIONAL REFORMS AND IMPROVING THE BUSINESS CLIMATE IN SOUTHEAST EUROPEAN COUNTRIES: AN EMPIRICAL ANALYSIS

        Rufi Osmani, Fisnik Morina


        Pages: 201 - 211

      

  • THE IMPORTANCE OF CREATING SPATIAL DATA INFRASTRUCTURE IN ORDER TO DEVELOP TOURISM FOR THREE CITIES IN LAKE OHRID - STRUGA, OHRID AND POGRADEC

        Sali Zhaku, Arben Oda, Resul Hamiti


        Pages: 212 - 218

      

  • SECURITY IN CONTEMPORARY E-BANKING IN THE REPUBLIC OF NORTH MACEDONIAN

        Sheherzada Murati, Aida Yzeiri Baftijari, Arlinda Limani


        Pages: 219 - 233

      

  • MANAGING CONFLICTS IN SMALL AND MEDIUM-SIZED ENTERPRISES IN THE POLOG REGION

        Shpresa Syla, Vlera Meta


        Pages: 234 - 240

      

  • DIGITAL CURRENCIES AND THEIR INFLUENCE IN BUSINESS

        Tahir Tairi, Florim Idrizi


        Pages: 241 - 252

      

  • MARKETING STRATEGIES AMONG SMALL AND MEDIUM SIZED COMPANIES IN THE POLOG REGION

        Valon Ameti, Liridon Ismaili


        Pages: 253 - 261

      

  • INFORMALITY IN KOSOVO

        Veli Lecaj, Bekim Syla


        Pages: 262 - 271

      

  • CULTURAL HERITAGE IN SERVICE OF THE SUSTAINABLE DEVELOPMENT OF TOURISM IN THE TETOVO REGION

        Agim Asani


        Pages: 272 - 279