Vol. 9 | No. 17-18, 2024


THE NEED FOR DIGITAL SERVICES IN THE SECTOR OF URBANISM AND LAND MANAGEMENT IN THE MUNICIPALITY OF TETOVO

Suela RUSHITI, Florinda IMERI, Dritan AQIFI

Abstract

The modernisation in the urban planning and construction land management sector describes a new level of efficiency and transparency in public administration in the Municipality of Tetovo. This paper provides recommendations for improvement by proposing a model to utilise technology and innovation to enhance existing processes and address old challenges. In the urban planning and construction land management sector, the process of managing the building request permits is assisted by the application forms. The construction land management unit relies on specialized databases and algorithms for data analysis and management, ensuring a sustainable data foundation for decision-making processes and urban planning efficiency analysis. This digitization and modernization initiative ensures a model of transparent and accountable governance and aims to provide citizens and stakeholders with real-time access to processes and information related to urban planning and construction land management in Tetovo. The administration of the municipality could be much more efficient because through such an application the time of data processing will be shortened, thus offering services that have an impact on the lives of citizens! This hybrid model, local administration assisted by technology, transforms space into sustainable urban development and a more advanced for the citizens of Tetovo.

Pages: 326 - 332

DOI: https://doi.org/10.62792/ut.jnsm.v9.i17-18.p2828