Vol. 9 | No. 17-18, 2024


TRANSFORMING DOCUMENT MANAGEMENT: THE INTEGRATION OF AN AUTOMATED SYSTEM AT THE UNIVERSITY OF TETOVA

Florinda IMERI, Agon MEMETI, Flamure SADIKI, Florim IDRIZI, Ermira MEMETI

Abstract

Universities, like many other organizations and institutions, process a great deal of documentation at multiple spectrums, which are very important to all concerned. The processing of documentation at the University of Tetova has conventionally been retained by manual or semi-automated means. The natural growth in the student population and the constant influx of requests for certain documents led to difficulties in due time, as all the documents were stored in one big collection; thus, it frustrated everybody. To bridge these gaps, an automated document management system was designed and put into operation by the professional software engineers' team at the University of Tetova. It aimed to resolve all the challenges thrown up using manual methods and effectively integrate the work. The automated document management system ensures better access, fast processing time, and efficiency within the university. Its seamless integration with the LMS says a lot about its cohesive and integrated approach towards data and document management, reflecting that commitment to a modern and technologically advanced environment for academic and administrative staff and students. The automated document management system at the University of Tetova marked a great leap forward: it overcame the existing weaknesses with fully automated processes, meeting the current needs, and aiming for further growth and development during the next years within the frame of the digital era.

Pages: 333 - 339

DOI: https://doi.org/10.62792/ut.jnsm.v9.i17-18.p2829